Privacy Policy

AimNine (“we”, “us”) is a practice tool for the CELPIP-General Writing test. This policy explains what we collect, why, and the choices you have. It applies to aimnine.com and the AimNine app.

What we collect

• Account information: your email address, name (if you give it), and optionally your target level and test date.
• Content you submit: your practice responses and any task text you paste.
• Generated reports: levels, comments and rewrites created for each response.
• Payment information: handled by Stripe. We never see or store full card numbers.
• Basic usage and technical data (log entries and errors) to keep the service running.

How we use it

• To grade your responses, show you reports and track your progress.
• To run your account, process payments and provide support.
• To send service emails (sign-in links, receipts, a welcome note). We don't send marketing emails without your consent.

AI processing

Your response and the task text are sent to our AI provider, Anthropic, to generate the report. Under Anthropic's commercial terms this content is not used to train AI models, and we never use your writing to train models either.

Retention and deletion

Responses and reports are deleted automatically 90 days after you write them. You can delete any report earlier from its page, or your whole account and all its content from the Account page, or by emailing us. Payment records are kept as required for tax and accounting.

Service providers

We use trusted providers to run the service: hosting (Hetzner, Germany), database (MongoDB Atlas), AI processing (Anthropic), email (Resend), payments (Stripe, which acts as merchant of record and handles sales tax), and error monitoring (Sentry, which receives technical error details but not your writing). Some of these providers process data outside Canada, including in the United States and the EU.

Analytics

We count page visits with Plausible, a privacy-friendly analytics tool that we host ourselves. It uses no cookies, collects no personal information and does not track you across websites. It also counts a few anonymous steps (for example, a practice task started or a report viewed) so we can see where people get stuck.

Cookies

We use a sign-in cookie to keep you logged in. On your first visit we also set one first-party cookie, w9_src, that remembers how you found us: the campaign tag in the link (such as utm_source), the website that referred you and the first page you saw. It lasts 90 days, is never shared and is not used for advertising. We don't set it for visitors from the EU or EEA. Your draft response is saved in your browser's local storage so you don't lose it; it never leaves your device until you submit it.

Your rights

You can ask for a copy of your data, correct it, or have it deleted. Write to hi@aimnine.com and we'll answer within 30 days.

Contact

Questions or requests: hi@aimnine.com.