Complain about repeated internet outages

Writing Task 1: Writing an Email
Time remaining: 27 minutes 00 seconds

Your home internet has stopped working three times in the past two weeks, each time for several hours. You work from home, and each outage cost you part of a working day. You pay $85 a month for the service and have been a customer for five years.

Write an email to the customer service department of your internet provider in about 150–200 words. Your email should do the following things:

  • Describe the problem with your service.
  • Explain how it has affected your work.
  • Request a specific form of compensation.
0 wordsAim for 150–200

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A practice task written by us in the format of the real test, not an official question. Spellcheck works as on the test screen (red underline); there is no grammar checker.