Complain about a coat damaged by a cleaner

Writing Task 1: Writing an Email
Time remaining: 27 minutes 00 seconds

You took your good winter coat to a dry cleaner. When you picked it up, there was a large stain on one sleeve that had not been there before. The employee at the counter said that stains are not the store's responsibility. The coat cost $380 two years ago.

Write an email to the owner of the dry cleaning business in about 150–200 words. Your email should do the following things:

  • Describe what happened to your coat.
  • Explain why you disagree with the employee's response.
  • Propose what the business should do to make this right.
0 wordsAim for 150–200

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A practice task written by us in the format of the real test, not an official question. Spellcheck works as on the test screen (red underline); there is no grammar checker.