Praise a helpful employee at your bank

Writing Task 1: Writing an Email
Time remaining: 27 minutes 00 seconds

Last week you visited your bank branch because you noticed charges on your credit card that you had not made. An employee named Rajiv spent almost an hour helping you. He cancelled the card, explained what to do next and helped you get your money back.

Write an email to the branch manager of your bank in about 150–200 words. Your email should do the following things:

  • Explain why you visited the bank.
  • Describe how Rajiv helped you.
  • Suggest how the bank could recognize his work.
0 wordsAim for 150–200

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A practice task written by us in the format of the real test, not an official question. Spellcheck works as on the test screen (red underline); there is no grammar checker.