Apologize to a client for a missed meeting

Writing Task 1: Writing an Email
Time remaining: 27 minutes 00 seconds

You work for a small accounting firm in Calgary. Yesterday you missed a video meeting with a client, Mrs. Henderson, because the meeting was saved on the wrong date in your calendar. She left you a voicemail saying she was disappointed because she had rearranged her day for the meeting.

Write an email to your client, Mrs. Henderson in about 150–200 words. Your email should do the following things:

  • Apologize for missing the meeting.
  • Explain what went wrong.
  • Propose two new times to meet this week.
0 wordsAim for 150–200

Your first graded task is free. We'll ask for your email so you can see the report; your text stays saved in this browser.

A practice task written by us in the format of the real test, not an official question. Spellcheck works as on the test screen (red underline); there is no grammar checker.